Information Systems Maintenance Specialist (IT department)

We are looking for an IS Maintenance Specialist to join our team at BTA. As a member of our team, you will work on a Baltic level, contributing to the maintenance and improvement of our information systems.

Please note that this position is not a IT support role. The role is focused on information systems maintenance, analysis, testing, and configuration rather than hardware setup, device installation, or day-to-day technical support tasks.

Preference will be given to candidates with knowledge in information system (IS) maintenance, functionality and configuration management, user access rights administration, user support, and ensuring the continuity of IS operations.

We will entrust you:

• Register, classify, and resolve IS incidents and problems, entering them into request-management systems within established deadlines;

• Register and process IS requests (IS access rights management, user support, installation and acceptance testing of new IS versions, etc.) using request-management systems;

• Prepare various reports and perform data extraction from IS (database) upon request from other departments;

• Test new software functionality, perform regression tests, and ensure the installation of new software versions;

• Develop and improve user instructions for IS (Information systems).

You will be an excellent fit for our team if you:

• Are recent gradate or have a degree in Information Technology;

• Have proficiency in English (You will be working with colleagues in Estonia and Latvia in both written and spoken communication) language and native level Lithuanian language;

• Possess strong logical and analytical thinking skills;

• Can work both independently and as part of a team;

• Are motivated to learn and grow in the IT field;

• Have high accuracy, sense of responsibility, and strong communication skills; 

• Experience working with at least one DBMS: Microsoft SQL, MySQL, or Oracle;

• Knowledge of ITIL methodology;

• Knowledge of IS testing methodologies;

• Understanding of information system interoperability.

Dare to achieve success in this position with these benefits:

• An interesting and meaningful job in one of the largest international insurance companies.

• Opportunities for professional development with additional training and conferences.

• A collaborative and supportive team environment working at a Baltic level.

• Both health and personal insurance packages.

• An annual bonus based on the company's performance results.

• During the probation period (3 months), we work fully on-site to ensure a smooth onboarding process and successful integration into the team. After the probation period, the working model becomes hybrid - 3 days in the office and 2 days remotely.

• Extra day off for your birthday, additional financial support on special occasions, special offers from BTA discounts for non-life insurance, and large company events.

• You will have clear growth opportunities within BTA, but in the beginning it is important to be open and motivated to learn the IS Maintenance Specialist role and gain a strong understanding of our systems and processes.

Dare to apply now and be a part of our success story!

Salary: 2350-2500 EUR gross/month (the salary depends on the candidate’s competencies and can be negotiated based on experience).

Info: The recruitment is being handled by our colleagues in the Baltics (first communication will be held in English).